Shipping & Returns

Shipping

Most orders ship within 1-2 business days, depending on product availability and when the carrier picks up. Our network of retailers fulfilling your order ship Monday to Friday between 9am and 5pm. Orders are not fulfilled on bank holidays and weekends. Once your order has shipped, it can take between 1 and 3 days to arrive.

Returns

If you are not satisfied with your purchase, please let us know at hello@djuce.us. We’ll do our best to directly to replace the product or to provide a refund.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

Cancellation And Refunds

If an order needs to be canceled, please email hello@djuce.us.

Cancelled orders may be subject to a $20 delivery and restocking fee. Please note that we do not issue refunds for orders that were delivered and signed for.