Privacy & Cookies

Privacy Policy
Updated on May 22, 2024.

This policy (the “Privacy Policy”) describes how your personal information is collected, used, and shared when you visit or make a purchase from www.djuce.us (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), e-mail address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. [We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.]

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter the Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 21.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@djuce.us.

Cookie Policy

This website is owned and run by Djuce Wine ("we", "our", "us”). The term “our online services” refers to Djuce Wine. If you use any of our online services, we will refer to you using the terms “user”, “visitor”, “you”, “your”, “yours” in this policy.

Types of cookie

The cookies we use on our online services can be grouped into the following categories:

• Essential cookies: Some of the cookies on our online services are essential for us to be able to provide you with a service you have requested. An example of this would be a cookie that enables you to log into your account on the website, or one which allows communication between your browser and the website. Our cookie-preference cookie, described in the section ‘How to reject or opt out of receiving cookies’, is also an essential cookie. You may not be able to use our website without these cookies.
• Website functionality cookies: These cookies enable you to browse our online services and use features such as shopping carts.
• Website analytics cookies: We use these cookies to measure and analyze how our customers use our online services. An example is counting the number of different people visiting our website or using a particular feature rather than the total number of times the site or feature is used. This allows us to continuously improve our online services and your shopping experience.
• Customer preference cookies: When browsing or shopping online, our online services will remember preferences you make (for example your user name or location). This improves your experience and makes your browsing simpler, easier, and more personal to you.
• Social sharing cookies: When browsing or shopping online, our online services will remember preferences you make (for example your user name or location). This improves your experience and makes your browsing simpler, easier, and more personal to you.
• Interest-based advertising cookies: You will have noticed, when visiting other websites, that you are shown adverts for products and services you may wish to buy. The money made by website owners for showing third-party adverts on their websites often pays for the cost of running the website, and therefore often allows you to use the website without having to pay a registration or usage fee. Like many businesses, we place adverts for our services on a range of our partners’ websites. However, to try and ensure that the adverts you see are relevant to you, we use cookies to collect information about the types of things that interest you, for example websites you visit and your geographic location. Having these cookies does not increase the number of adverts you will be shown, but simply makes the adverts you see more relevant. In addition, they limit the number of times you see an advertisement, as well as help us measure the effectiveness of our advertising campaigns.
• Advertising cookies used on our business partners' websites: We place adverts on a number of third-party websites. We use cookies to control how often you are shown a particular advert on those websites, so you do not see the same advert too frequently. We do not collect any personal data within these cookies. To reject our use of these cookies, please refer to your browser settings as set out in the ‘How to reject or opt-out of receiving cookies’ section below.

How to reject or opt-out of receiving cookies

If you want to delete any cookies that are already on your computer, please refer to the help and support section on your internet browser for instructions on how to locate the file or directory that stores cookies.

Please note that our online services cannot always control third-party cookies stored on your machine from our online services and that setting your cookie preferences with us will not stop those third-party cookies from being stored on your machine. Therefore you must manage these cookies directly with the relevant third party. Please see our ‘Third party cookies’ section below for more information.

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Third party cookies

Some of the cookies described above are stored on your machine by third parties when you use our online services. We have no control over these cookies or how the third parties use them. They are used to allow third parties to provide a service to us, for example analytics. For more information on these cookies and how to disable them, please see the individual third party's privacy policy listed below.

Analytics

Some of the cookies described above are stored on your machine by third parties when you use our online services. We have no control over these cookies or how the third parties use them. They are used to allow third parties to provide a service to us, for example analytics. For more information on these cookies and how to disable them, please see the individual third party's privacy policy listed below.

Google (Google Analytics)	This cookie provides anonymized data to allow us to understand user behavior and marketing performance. More information and how to opt out: https://tools.google.com/dlpage/gaoptout
Hotjar	This cookie provides anonymized data to allow us to understand user behavior on our site. More information and how to opt out: https://www.hotjar.com/legal/policies/privacy/

Interest-based Advertising

Facebook (Atlas)	This cookie executes, delivers and tracks the performance of brand media (display and video) campaigns. More information and how to opt out: http://www.aboutads.info/choices/#completed
Facebook (Facebook Custom Audience)	This cookie allows us to target the advertising we do on Facebook more effectively by matching data we hold with that held by Facebook. More information and how to opt out: http://www.facebook.com/about/privacy/
Google (AdWords Remarketing)	This cookie facilitates post-visit messaging to drive return visits. More information and how to opt out: https://www.google.com/settings/u/0/ads/authenticated?hl=en
Google / Double-Click (Channel Intelligence)	This cookie facilitates the tracking of performance related to Google Shopping. More information and how to opt out: https://www.google.com/settings/u/0/ads/authenticated?hl=en

Marketing

Klaviyo	Klaviyo’s technology allows us to remind you later that you have items in your shopping basket, if you don’t complete a purchase. More information and how to opt out: https://www.klaviyo.com/legal/privacy-notice
Hubspot	This cookie provides anonymized data to allow us to understand user behavior and marketing performance. More information and how to opt out: https://legal.hubspot.com/privacy-policy?_ga=2.142540400.33729552.1661887030-193293765.1645115091